Our Team members are here to assist you with any question(s) you may have.


What to Do:

Need help to get to original webpage view, click on the website icon or KGOO Corporation link.

What to do when your Cookies’ Cache is full:

Clearing Your Browser Cache

If you are experiencing problems displaying Website pages, clearing the browser cache is a good first step to try to resolve the issue.

Each time you access a web page, your web browser stores a temporary copy of the files needed to display the web page to you. Those temporary files are called the browser cache. If your cache is not updating properly, it’s full or if it’s stuck, you could be viewing an older version of some of the supporting files that runs your webpages. If you clear the cache, this will force your browser to fetch all of the files for a website again, so you will see the most recent version of the page.

Instructions for clearing your browser cache will be different for each browser and version.

In General:

Click on the Internet Option menu which is located at the top rightmost  side on your Internet Screen in the shape of a screw wheel icon.

Scroll down on the pop-up window and select Internet Options as shown on the diagram below.

Click the “General Tab and select “Deleting Browsing History as exit under the “Browsing history” panel.

Internet Options
Internet Options

Click on the Delete button. And select the first four check boxes as shown on the diagram below and click the Delete button.

Delete Browsing History
Delete Browsing History

Get back to the “General tab” and click on “Settings” which is on the same panel as “Deleting Browsing History on exit” you will get to this diagram as shown below.

Temporary Data SettingsTemporary Data Settings

Click on the “Temporary Internet Files” select “View Files” you will see all your temporary files. Select all the files by clicking crtl + A keys simultaneously, then press the delete key on your keyboard.

Website Data Settings
Website Data Settings

Click the “History” tab and select the number of “Days to keep pages in history” then click OK.

Note: It is also possible for your Internet Service Provider to create a cache at the network level. This means that instead of viewing your browser web servers for some files, the ISP has created a cache to store files on their network to try to reduce bandwidth costs and also to make loading some web pages faster. If a network-side cache is causing you trouble, you most likely just need to wait for it to clear out on its own.

Contact Us:

For further assistance, send an email to: Help Desk

What To Do If You Cannot Open Your Blog or Webpage

Here is a typical website you may run into problems and avoid clicking on this website in the future.
This blog may have been migrated into your browser from an application with certain installation files missing. Or your browser may be missing certain installation files on Windows Explorer.

windowstaskmanagerWindows Task Manager – See step 4 below

1. To end the program immediately, hold down “ctrl + alt + del” keys
2. This will get you into a “blue screen”
3. Select “Start Task Manager”
4. On “Windows Task Manager” menu, under “Applications”
5. Select on “The Checklist – Internet Explorer”
6. Click “End Task” which takes you to a new page
7. Click on “End Now”.
8. You can now restart your web browser.

You can later start your web browser after 5 minutes.
Avoid click on this blog – It is a bogus website.


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